Return/Exchange policy:
Cyber Studios offers exchanges within 30 days of ordering, if you are not 100% satisfied with your purchase.
If you would like to request a return or exchange, please reach out to us with details about the issue. Our team will review the situation and work with you to determine the most suitable resolution, which may include a refund, exchange, or another option.
Please be aware that Cyber Studios does not cover return shipping expenses.
Exchanges:
Your selected exchange items will be shipped to you once we receive your return package.
Refunds:
Refunds will be issued to the original form of payment after your returned items arrive at our facility and pass inspection. Please allow up to 3-5 business days for your return to be inspected and processed. Once your refund is issued, it may take an additional 3-5 business days to appear on your account, depending on your financial institution.
Fine print:
Damaged items due to washing, wearing and/or user error such as rips, snags, drawstring issues, etc is NOT covered under warranty.
Defective items:
such as arrives with blemish, defect in seams, holes, noticeable issues MUST be reported to us with a picture of the issue within 24 hours of the package being delivered. This is a STRICT policy - any defects reported after this date will not be approved.
All sale items are final sale. No refunds or exchanges will be accepted